Shipping policy

We are committed to delivering your Rooibaard products to you as quickly and efficiently as possible.

Processing Time

Orders are typically processed within 1–2 business days.

You will receive a confirmation email once your order has been shipped.

Shipping within South Africa

We use reliable courier services to deliver our products across South Africa.

Standard delivery times are 3–5 business days, depending on your location.

Shipping costs will be calculated at checkout based on your delivery address.

Order Tracking

Once your order has been shipped, you will receive an email with a tracking number, allowing you to monitor the progress of your delivery.

International Shipping

Currently, we only ship within South Africa. We hope to expand internationally in the future, so please check our website for updates.

Lost or Damaged in Transit

While we take great care in packaging our products, if your order is lost or arrives damaged, please contact us immediately at info@rooibaardprodukte.co.za. We will work with the courier service to resolve the issue and ensure you receive your products.

Contact Information

For any questions regarding your order or our policies, please contact us: